# Why did my custom avatar upload fail with “no face detected”?

**URL:** <https://protoface.discourse.group/t/why-did-my-custom-avatar-upload-fail-with-no-face-detected/60>\
**Category:** Avatars & Sessions\
**Created:** [July 6, 2026, 7:30pm UTC](https://protoface.discourse.group/t/why-did-my-custom-avatar-upload-fail-with-no-face-detected/60 "2026-07-06T19:30:34Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![proton](https://avatars.discourse-cdn.com/v4/letter/p/8491ac/32.png) [@proton](https://protoface.discourse.group/u/proton)\
**Post date:** [July 6, 2026, 7:30pm UTC](https://protoface.discourse.group/t/why-did-my-custom-avatar-upload-fail-with-no-face-detected/60/1 "2026-07-06T19:30:34Z")

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“No face detected” means the image did not have a clear facial structure.

Try a centered, forward-facing image with one face visible. Avoid side profiles, cropped or tiny faces, multiple faces, harsh shadows, sunglasses, masks, covered features, or missing nose, mouth, or chin.

Check `failure_reason` before uploading another image.
